Hello there!

I am Eric, a client support Professional, and an IT & Multimedia Production in roles related to audio/video & broadcast production
with an equipped home studio,all with 15+ years of experience.
Additionally, I'm a Tech-savvy support specialists who possess
vast experience in Customer Data, CRM tools, Ticketing Systems,
Graphic Design & Illustrator Presentations, Motion Graphics, Audio & Video Production, and Documentary filmmaking…......................
I'm based in Nairobi KE 🇰🇪, Dallas - Fort Worth Metroplex in TEXAS 🇺🇸.

🫖Let’s chat over coffee☕

• Calendar appointments BOOK HERE

• Mobile
• WhatsApp
• Email
• X
• LinkedIn
• GitHub
• Discord
• YouTube

• Download Resume/CV & Cover Letter

CHEERS
We are all now
coffee & digital addicts
☕🫖☕*

🎖️Expertise👔

🎓Accreditations 📜

Since the beginning of my digital journey as IT & MultiMedia practitioner about 20yrs ago,
I have immersed myself in the digital world. I'm confident, naturally curious,
and perpetually working on improving my craft by
exploring into the unknown.

🏆Achievements🎯

- Successfully managed the IT setup for a new media house location,
ensuring seamless network & system integration, designing & deploying ticketing systems for 50+ users.
- Spearheaded upgrading and improving broadcast system efficiencies and client satisfaction.
- Conducted a data-driven market analysis that brought the development of three successful programs.
- Played a pivotal role in a data & media migration project, ensuring a smooth transition without any loss.
- Training and Mentoring campus students and winning major awards and accolades;
Won 7 awards at the East African Film Festival & Kalasha awards.
- Pedagogical Leadership (PedaL) training for Online Home Office Working & Classroom training.
- Invitation to guest lecture World Wide 🌎
Griffith College Dublin in Ireland🇮🇪 | Sheridan College Ontario in Canada🇨🇦 | Okinawa AMICUS International in Japan🇯🇵 |
Manchester Metropolitan University in UK🇬🇧 | Kenya Methodist University in Kenya🇰🇪 |
Apple Carnegie Library in Washington, D.C.🇺🇸

𓊍Future Goals🏁

I'm currently midway completing CompTIA Network+
and later I will be in a better position to also complete AWS Certified Cloud Practitioner in 6 months.
I envision myself as a strong communicator and my goal is to be seen as a
strong colleague whom others view as reliable and attentive.
I recently earned a diploma and I'm rediscovering my love for ICT. I’m currently exploring ways to integrate both IT & Multimedia careers.
I have started taking introductory Cloud Computing classes and will later specialize in Ai & Machine Learning courses at MiT in the near future.
I’m hoping to connect with IT practitioners & establishments in the next few years to understand more about their
experiences, inspirations, trends, responsibilities, and futuristic endeavours .

OUTRO